Shipping Policy
We aim to process and deliver orders efficiently while providing customers with a smooth and convenient shopping experience.
Order Processing
Orders are generally processed within 24–48 hours after they are successfully placed.
Processing times may occasionally vary due to high order volumes, promotional campaigns, holidays, product availability, or additional order verification.
Once your order has been processed and dispatched, applicable order or delivery updates may be provided where available.
Estimated Delivery Time
Estimated delivery time is generally 3–7 business days after dispatch.
Delivery times are estimates and may vary depending on the delivery location, courier operations, product availability, weather conditions, weekends, public holidays, or circumstances beyond our reasonable control.
Delivery Information
Customers are responsible for providing accurate and complete delivery information at checkout, including:
- Full name
- Correct phone number
- Complete delivery address
- Building, apartment, or unit details where applicable
- Any additional information required for successful delivery
We are not responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided by the customer.
Delivery Attempts
The delivery provider may contact customers using the phone number provided with the order.
Customers are responsible for responding to delivery communications and being reasonably available to receive their orders.
Additional delivery attempts or arrangements may be subject to the policies of the applicable delivery provider.
Delayed or Missing Orders
If your order has not arrived within the expected delivery period, please contact us so that we can review the available order and delivery information.
Email: binkareem39@gmail.com
Phone: +971 54 18548 08
We will make reasonable efforts to assist with tracking and resolving delivery-related issues.
